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• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• If you're sick or disabled

  Information about Universal Credit if you're sick or disabled. Get help and advice about getting UC, filling in the form and going to your assessment

• If you need to find somewhere to live

  Help with finding accommodation including local authority services for homeless people, accommodation agencies and deposits and premiums

• Problems with goods - letter before court action

  Letter to send as a last attempt to ask a trader to sort out a problem before you take court action

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement

• Check your employer has followed the right redundancy process

  Check if your employer followed their procedures and consulted you properly

• Grievance meetings

  Overview and content list for grievance meetings. Find out more about dealing with grievances at work, complaining about a problem and how to write a letter.

• Home improvements

  Information about home improvements. Read our advice before you get work done on your home, problems with building work and cancelling planned work.