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• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need.

• Work

  Get advice on your employment rights and ways to solve problems at work.

• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI).

• Appealing a parking ticket

  How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes.

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans