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• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• If you're not offered housing after a homeless application

  Check how you can find somewhere to live and stay tonight, for example a night shelter or hostel. Check your options for finding long-term accommodation

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• Staying in the UK on a visa without your partner

  If you’re in the UK as a dependant on your partner’s visa, you’ll need to check your eligibility to stay in the UK and apply for a new visa if you can. If you’re not eligible to stay in the UK you might have to leave

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Going to court without a solicitor or barrister

  If you’re going to a tribunal or court without a lawyer, find out where to get help to represent yourself and what a McKenzie Friend, the Support Through Court or an interpreter can do

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do