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• If you can't pay your water bill

  What can happen when you owe your water company money and what you can do about it. Check what actions you can take

• Problems with insurance policies

  Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI).

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• Writing off some of your debt if you apply for an administration order

  Tells you how to ask for a composition order, as part of an administration order, to get part of your debt written off

• Offer to non-priority creditor - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• Offer to non-priority creditor - letter

  Letter for when you have some money available to offer your non-priority creditors

• Check what you have to do in the ESA work-related activity group

  Find out what you need to do if you’re in the work-related activity group

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Buying and selling a home

  Buying and selling a home Buying a home Calculate your monthly mortgage payments Selling a home Problems with buying and selling a home Problems with selling your home - delayed completion and lease