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• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

• Q12 - awareness of hazards or danger

  Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• How an administration order is set up

  Sets out the steps a court goes through in setting up an administration order

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer

• Get help with discrimination at work

  Where to get help if you're being discriminated against by your employer, a company you used to work for or one you applied for a job