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• If your employer refuses your flexible working request

  What to do if your employer refuses your flexible working request. Find out if you can challenge your employer's decision and how to start this process

• Preparing to apply for pre-settled and settled status

  Find out what you need for your settled status application. Check which documents you might need before you apply to the EU Settlement Scheme. Find out what to do if you think you have a criminal record

• Check if you can apply for homeless help

  Find out if you can apply for homeless help - including what the council will look at to decide if you qualify for help

• What is Universal Credit?

  What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

• Going to your Universal Credit medical assessment

  If you're sick or disabled, find out how to prepare for the Universal Credit medical assessment and what the DWP’s decision means for you

• Buying a more energy efficient appliance

  Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label

• If you used to get old style ESA

  Check what you can do now old style income-related and contribution-based ESA have ended. For example, checking you were paid the right amount

• Check who can claim Universal Credit

  Check if you can get Universal Credit, a benefit you can claim if you're on a low income or unemployed. Read our advice to check if you're eligible