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  • Getting a Motability car

    How to find a motability car, scooter or powered wheelchair if you're disabled or have a condition that makes it hard to get around

  • Report fake or counterfeit goods

    You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

  • Withholding rent because repairs haven't been done

    The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs

  • Preparing your paperwork - administration order

    Explains the paperwork relating to your debts and evidence of your financial circumstances that you need to gather, before applying to court for an administration order

  • Illegal ticketing websites

    Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

  • How to get sick pay

    What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

  • Your notice period during dismissal

    Check your notice period and notice pay, including statutory notice, contractual notice, garden leave and pay in lieu of notice. Know how to claim wrongful dismissal if you aren't paid fully

  • Becoming a British citizen

    Check if you can apply for British citizenship - find out what you need to be eligible, and how long you have to live in the UK before applying