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Payday loans
How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans
Gathering evidence about housing discrimination
Get the facts and evidence to help you take action about discrimination in housing
Complain about PPI commission
Find out when you can get money back on your PPI if it wasn’t mis-sold
Home credit (Doorstep loans)
Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products
Your energy supplier has gone bust
What happens if your gas or electricity supplier stops trading, and what you should do next
Applying for pre-settled and settled status
Find out how to apply to the EU Settlement Scheme for settled or pre-settled status to stay in the UK after Brexit. Get help with your application. What to do if you’re having problems finishing your application
Stop your energy supplier moving you to prepayment
If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing
Problem with a car repair
Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action