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• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• Deciding if a heat pump is right for you

  Find out if a heat pump is right for you and your home. Compare air source heat pumps and ground source heat pumps. Know how to get financial help like the BUS

• Get help with the cost of living

  Check what extra help you could get if you're struggling with the cost of living

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• What counts as disability discrimination

  Find out more about disability discrimination in employment, access to goods and services, education, public transport

• If you're being harassed or bullied at work

  Find out if you can take action about bullying or harassment from someone at work