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• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• When can a public authority interfere with your human rights?

  Explains when a public authority can interfere with your human rights, to protect the rights of other people, or the interests of the wider community

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund

• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Parental bereavement pay - what you're entitled to and how to get it

  Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• If bailiffs say they'll sell your belongings

  Find out how to get your belongings back if bailiffs say they’ll sell them

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options