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Young people's rights
Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion
Mail order catalogues
Information about buying things from a catalogue and being an agent for a catalogue company
While you're on Universal Credit
Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance
Interruptions to your water supply
Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong
Mortgage problems
Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you
Claiming Universal Credit
Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment
Consumer
Get advice on your consumer rights, including complaints and trading standards
Do you need to pay for a debt management plan?
Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service