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• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• If your flat isn't fire safe

  Find out what to do if your landlord asks you to move out after a fire safety check

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• If bailiffs say they'll sell your belongings

  Find out how to get your belongings back if bailiffs say they’ll sell them

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options