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• Get help with the cost of renting privately

  Check if you can get help to pay your rent or council tax. Check if you can get Universal Credit for housing costs or a council tax reduction.

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Getting tax advice

  Check where you can get help with a tax problem. If you need help with tax, you can get advice from the tax charity TaxAid.

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Check the terms of your employment contract

  Check if you’ve got a written statement from your employer and what other documents to look

• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about it.

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules.

• Asking your employer for changes to help you if you’re disabled

  Find out when your employer has a duty to make changes to help you with your disability