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Filter - Advice
  • Report a scam

    If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

  • Choosing voluntary redundancy

    Work out if voluntary redundancy is right for you, and know when it affects benefits, mortgage protection or early retirement.

  • Resigning from your job

    Check your options before you decide to resign. Check the best way to resign

  • Complain about mis-sold PPI

    How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

  • If you can't pay your water bill

    What can happen when you owe your water company money and what you can do about it. Check what actions you can take

  • Payday loans - making a complaint

    How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

  • WaterSure scheme – help with paying water bills

    Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used.

  • Check how to switch your internet, phone or TV provider

    How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal