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Report a scam
If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather
Choosing voluntary redundancy
Work out if voluntary redundancy is right for you, and know when it affects benefits, mortgage protection or early retirement.
Resigning from your job
Check your options before you decide to resign. Check the best way to resign
Complain about mis-sold PPI
How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought
If you can't pay your water bill
What can happen when you owe your water company money and what you can do about it. Check what actions you can take
Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules
WaterSure scheme – help with paying water bills
Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used.
Check how to switch your internet, phone or TV provider
How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal