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• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs

• Check how much redundancy pay you can get

  Find out if you can get redundancy pay, and check what contractual or statutory redundancy payments you'll get

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer

• If you owe child maintenance

  Find out what the CMS can do if you don't pay child maintenance and how they can recover payments

• Getting a smart meter installed

  What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter

• Applying for British citizenship

  How to prepare to apply for British citizenship: the Life in the UK test, English language and residency requirements