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• Pension Credit appeals

  Overview and content list for pension credit appeals. Get help If the Pension Service says you've had a pension credit overpayment and challenging a decision

• Complaints about your water supply

  Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company

• Starting to rent from a private landlord

  Starting to rent from a private landlord Preparing to rent from a private landlord Information landlords ask for when you start renting Check the costs of starting to rent from a private landlord

• Claiming Universal Credit

  Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment

• Problems with your payment

  Overview and content list for problems with your payment. Get help appealing if you're having problems with your universal credit payments

• Template letters to creditors

  Overview and content list for template letters to creditors. Use our list of template letters to find the one that's most appropriate for your needs

• While you're getting ESA

  Information for while you're on ESA. Check what you have to do in the work-related activity group, reporting a change and work you can do while on ESA

• Problems with neighbours

  Problems with neighbours Complaining about your neighbour If your neighbour is complaining about you If you disagree with your neighbour about a wall or fence If you disagree with your neighbour about

• How bailiffs should treat you

  How bailiffs should treat you How bailiffs should treat you if you're vulnerable Complaining about bailiffs Writing a complaint letter about bailiffs Check what fees bailiffs can charge

• Public sector discrimination

  Public sector discrimination If your local council discriminates against you Taking action about discrimination in health and care services