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Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain
Dealing with a letter saying bailiffs will visit
Find out how to stop bailiffs visiting, find out what you can do if the bailiffs haven’t given you correct information. Learn how to deal with your debt
Living together and civil partnership - legal differences
Information for same-sex and opposite-sex couples on how the law treats civil partnerships and cohabiting couples, including financial matters, adoption, housing and inheritance
Reporting a change while you're on ESA
What changes of circumstance to tell the DWP about while you're getting ESA, how to contact the DWP about the changes
Check what fees bailiffs can charge
Find out what fees bailiffs can charge and how to complain if you disagree with the fees
Reporting changes if you get Council Tax Reduction
If you’re getting Council Tax Reduction, check what type of changes you need to tell your council about. Check what happens if you don’t
If you think your ESA decision is wrong - mandatory reconsideration
How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal
Preparing for your PIP assessment
Information to help you prepare for your Personal Independence Payment (PIP) assessment interview