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• Problems with your settled status decision

  Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Problems with your business energy supplier or broker

  Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman

• Problems with goods - letter before court action

  Letter to send as a last attempt to ask a trader to sort out a problem before you take court action.

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Fixing problems with your smart meter’s in-home display

  Check how to fix common problems with your smart meter’s in-home display (IHD).

• Problems with work if you have a Health and Care Worker visa

  Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker.

• Problems with selling your home - delayed completion and lease options contracts

  Information about 'exchange with delayed completion' and 'lease options' contracts, covering what they are, the risks involved and other options that may be available to people trying to sell their home