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• Backdated water bills

  house and is now split up into smaller flats. Another reason for getting a backdated bill is that your property might be newly occupied and the water company has only just found out about it. You may

• If you get a ‘section 21’ eviction notice

  . You might get a section 8 notice if you have rent arrears, for example. If you get a section 8 notice, don’t ignore it. You’ll need to deal with it as well as your section 21 notice - and the steps

• If your neighbour is complaining about you

  your neighbour is wrong, for example they say you’re making noise but it’s coming from a different house. If you’re not sure whether their complaint is valid, there are ways you can check. If they want

• Getting help from social services if you're homeless

  rented housing if you can be housed together. You might be offered bed and breakfast accommodation if there’s nowhere else available. If your family can’t be housed together or you’re refused help

• Check how bankruptcy affects your home

  if you go bankrupt. It depends on things like whether you rent or own your home, and who you live with. The person who decides what should happen about your home is called the ‘official receiver

• If someone's harassed you in housing

  or a home you're trying to rent or buy, you should take action in a different way. If you’re worried about your safety Call the police on 999 for an emergency and 101 if it isn't an emergency. Check

• Check how council tax works and if you have to pay

  Council programme live in - this could be a hall of residence, or a house (if the property is occupied by both students and non-students the property is not exempt but any students in the house

• Mortgages and secured loans

  a house or other property. The mortgage is usually for a long period, typically up to 25 years, and you pay it back by monthly instalments. When you sign the mortgage agreement you agree to give

• Household contents insurance

  if you're renting If you're renting, check to see whether you are responsible for insuring any contents belonging to your landlord because you may be liable for replacing any items that are lost

• After you get refugee status

  the date on your BRP. You'll get a letter confirming when asylum support will stop. This means you’ll: stop getting your cash allowance have to move house - if you’ve been given somewhere to live