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• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• Law and courts

  Get advice on court claims, legal aid and legal documents such as wills

• Work out your budget

  Use a budgeting tool to help you understand what you’re earning and spending and where you might be able to cut costs

• Cancelling building or decorating work

  When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company.

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements.

• Getting help and compensation if you were abused as a child

  What you can do if you were abused as a child including getting support, reporting the abuse to the police, checking records and claiming compensation

• Q12 - awareness of hazards or danger

  Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action

• Check if your landlord has to do repairs

  Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself