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Contact us about a Universal Credit application
Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment
Moving to Universal Credit if you've got a migration notice
You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support
Check how Universal Credit has changed in 2026
The amount of Universal Credit you can get has changed in April 2026. Check what has changed with the 2 child limit and LCWRA element
Finish and send the work capability form for Universal Credit
If you can't work because you're sick or disabled, find out how to fill in the last section of the form and what to do after you send it back
Going to your Universal Credit interview and getting a decision
Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems
Getting a job or pay rise while on Universal Credit
Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment
Check how much Universal Credit you'll get
Work out how much Universal Credit you’ll get each month, including which elements you’re entitled to and how your income and savings affect your payment
How to appeal against a Universal Credit decision at a tribunal
How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline