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• University accommodation

  University accommodation Student housing - living in halls Student housing - rights and responsibilities in halls Student housing - standards in halls Student housing - your behaviour in halls Student

• Renting with other people

  Renting with other people Check your rights if you share accommodation

• Tax credit overpayments

  Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service

• Before you claim DLA

  Information for before you claim DLA. Check if you can get DLA for your child and how much you could be eligible for. Find out more

• Help with your JSA claim

  Get help with your JSA claim. Information about preparing for your interview, if a change affects your claim, if you can't keep your agreement and more

• Before you claim JSA

  Information for before you claim JSA. Read our advice to check if you can get 'new style' JSA and how you can claim. Find out more

• Applying to the EU Settlement Scheme

  Information about applying to the EU Settlement Scheme. Get more information about the scheme and help preparing for your application

• Claiming Universal Credit

  Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment