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• Credit rating - impact of debt relief order

  Explains that a debt relief order must be noted in your credit reference file and how it affects your credit rating, making it hard to get credit in future

• Proving your right to live in the UK with the Windrush scheme

  Find out how to prove your right to live in the UK if you arrived before 1989 or your parents arrived before 1973

• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• Claim back your rent if your private landlord breaks the law

  Check if you can apply for a ‘rent repayment order’ against your landlord. You might be able to claim back up to 2 years’ worth of rent

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• Make an informal discrimination complaint

  Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

• Female genital mutilation (FGM)

  Female genital mutilation (FGM) is sometimes called 'female genital cutting' or 'female circumcision'. It's a criminal offence in the UK to carry out FGM

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service