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• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• If your employer refuses to pay you sick pay

  Check what to do if you're entitled to get sick pay but your employer won't pay you

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• If you’re not happy with Royal Mail’s decision about compensation

  Check how to challenge Royal Mail’s decision about compensation for damaged, lost or delayed post

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Your right to life

  Explains how the right to life is protected by article 2 of the Human Rights Act 1998 and when the article may be breached