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• Small claims

  Read our advice on small claims. What to do if you're considering making a small claim, going to a hearing and what the rules are about making a court claim.

• Going to court as a witness

  Get advice on giving evidence in court as a witness or a victim including where to get help and support.

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Problems with goods - letter before court action

  Letter to send as a last attempt to ask a trader to sort out a problem before you take court action

• Get help and support being a witness

  Get help and support being a witness. If you're a witness you can get help from the Witness Service, complete the referral form to get help

• Preparing to go to court as a witness

  How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date

• Witness Service referral form

  If you're in need of support at a criminal court in England or Wales, you can get free and independent support from the Citizens Advice Witness Service.

• What will happen on the day of the trial as a witness

  What happens on the day of the trial if you're giving evidence as a witness including information on what to do in the courtroom and claiming expenses

• If you get a witness summons

  What to do if you get a witness summons including information on why you might get one and what happens if you don't go to court

• What to do if you're being intimidated

  Sut i gael cymorth os yw rhywun yn ceisio eich dychryn i beidio â rhoi tystiolaeth