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• How to get a debt relief order

  Sets out the steps you need to follow in the process of applying for a debt relief order

• Dealing with rent arrears

  Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled

• Losing your job if you have a Health and Care Worker visa

  Find out what happens when you lose your job if you have a Health and Care Worker visa, and what you can do if you find yourself in this situation

• Getting paid less than minimum wage or living wage

  Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Help with school costs

  Find out what help you can get to pay for school lunches, uniforms and transport if you’re on a low income

• Check if your employer can make changes to your contract

  Find out what you can do if you don’t agree with changes to working hours, pay rate, job role or other contract terms

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another