Search

Filter - Advice
  • If you've been sanctioned

    Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment

  • Problems with your payment

    Overview and content list for problems with your payment. Get help appealing if you're having problems with your universal credit payments

  • Struggling to pay your bills

    Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support

  • Challenge a tax credits decision

    Challenge a tax credits decision Appealing a tax credits decision at a tribunal Challenging a working or child tax credits decision - mandatory reconsideration

  • Applying to the EU Settlement Scheme

    Information about applying to the EU Settlement Scheme. Get more information about the scheme and help preparing for your application

  • Problems with paying your water bill

    Read our advice about problems paying your water bill, including information if you need help paying with the WaterSure scheme

  • Checking if it's discrimination

    Checking if it's discrimination Check if your housing problem is discrimination Check if you're disabled under the Equality Act If someone's harassed you in housing

  • Checking if it's discrimination

    Get help checking if it's discrimination. Check if your problem at work is discrimination, if you're disabled under the equality act and more