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• Letter to warn trader about court action for faulty goods

  Use this letter template to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods

• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud

• Offsetting rent arrears because repairs haven't been done

  How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears

• Octopus Energy customer service

  Customer service contact details and scores for Octopus Energy. Find out how well Octopus Energy customer service performs and how to contact them

• 100Green customer service

  Customer service contact details and scores for 100Green. Find out how well 100Green customer service performs and how to contact them

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015

• If you didn’t agree to switch energy supplier

  What you should do if you're switched without your permission, what your rights are and where to get extra help

• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• Q1: listing your conditions, medications and treatments

  Help to fill in Q1: listing your conditions, medications and treatments for PIP. Find out what this means and get advice on how to complete the question

• Your medication and other treatment

  The DWP wants to know about your medication and any treatment you're having - it’ll help them get a better picture of your situation