Search

• Make an informal discrimination complaint

  Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display.

• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint

• Rights while you're pregnant at work

  Check your legal rights on how your employer has to treat you when you're pregnant at work

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• Get help if you’ve experienced a hate crime or hate incident

  Check what support is available if you’ve experienced a hate crime or hate incident - including if you don’t want to go to the police