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• Find an installer for energy efficiency home improvements

  Check how to find an experienced installer for energy-saving home improvements for things like solar panels and insulation

• Working and child tax credits

  Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision

• Debt management plans - what you need to know

  Introduction to debt management plans, explaining what they are, how they work and who can get one

• Accessing your bank account after going bankrupt

  Explains the options for your day-to-day banking needs after you go bankrupt, as your existing bank account will be frozen

• Your energy supply

  Get advice if you're having problems with your gas or electricity supply

• Debt and money

  Get advice on dealing with debt, bailiffs, bankruptcy, pensions, tax and more

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud