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• Equality Advisory Support Service discrimination helpline

  Equality Advisory Support Service helpline offering advice to people who may have experienced discrimination

• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit

• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• Getting tax advice

  Check where you can get help with a tax problem. If you need help with tax, you can get advice from tax charities, TaxAid and Tax Help for Older People

• Letter to cancel a credit agreement before it starts

  Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed

• Letter to switch energy supplier if you have a prepayment meter

  Use this template letter to complain if your energy supplier won't let you switch because you have a prepayment meter

• Debt solutions

  Options that exist to help debt problems. Includes bankruptcy, debt relief orders, debt management plans, administration orders, debt consolidation and IVA's

• What to do if you're being intimidated

  Sut i gael cymorth os yw rhywun yn ceisio eich dychryn i beidio â rhoi tystiolaeth

• Letter to ask for a refund or alternative when a package holiday is changed

  Use this letter to ask for a refund or alternative if a package holiday you're going on has been changed

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket