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• Appealing an ESA decision

  Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need.

• If you owe child maintenance

  Find out what the CMS can do if you don't pay child maintenance and how they can recover payments

• If your ESA is ending because of the 1-year limit

  What you can do if your new style or contribution-based ESA is ending.

• Sorting out your home when you separate

  Get help on what happens to your home when you seperate, if your ex-partner is trying to make you leave or has left and transferring property for children.

• Staying in your council home when someone dies

  Staying in your council home when someone dies Staying in your council home when someone dies

• How an extra bedroom affects your Housing Benefit

  Find out how an extra bedroom affects your housing benefit. Check if your room counts as an extra room and if you're allowed an extra bedroom.

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship.

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange.