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• Income Support - how much you can get

  Find out how much Income Support you could get, including additional payments for housing costs

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used

• If your JSA has stopped or been reduced

  What to do if your JSA has stopped or been reduced because of a sanction. Check what help you could get while your JSA has stopped

• What to do if someone dies abroad

  Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance

• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint

• Making child arrangements

  How to agree where your children live, who they live with and how often you'll see them after you've split up. This is also called making 'child arrangements

• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• Paying towards your debts after you go bankrupt

  Find out what living costs you can keep paying for after you go bankrupt, and if you need to pay anything towards your debts

• Cancelling a service you’ve arranged

  When you can cancel a service, how to get your money back, how to negotiate with the business