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If you've been sanctioned
Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment.
Student housing - living in halls
Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax.
If your ex-partner has left your home
Find out your rights to stay in your home if your ex has left - and what to do if they try to come back
Joint debts and belongings if your partner is bankrupt
Explains what happens to any joint debts taken out with your partner, if they go bankrupt
If you think you've bought stolen goods
If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself
If your home is on a heat network
Find out what a heat network is and check what to do if you have problems with your heat network supplier
Managing affairs for someone else
Information on managing someone’s affairs including ordinary, lasting and enduring power of attorney, and mental capacity
Showing habitual residence to get help with housing
If you moved or returned to the UK in the last 2 years, check if you need to be habitually resident and what evidence you need to prove