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• Credit agreements and creditors

  Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors.

• Joint debts and belongings if your partner is bankrupt

  Explains what happens to any joint debts taken out with your partner, if they go bankrupt

• If you think you've bought stolen goods

  If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax.

• If your ex-partner has left your home

  Find out your rights to stay in your home if your ex has left - and what to do if they try to come back

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract

• Problems with work if you have a Health and Care Worker visa

  Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker.

• Showing habitual residence to get help with housing

  If you moved or returned to the UK in the last 2 years, check if you need to be habitually resident and what evidence you need to prove