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• Before you claim DLA

  Information for before you claim DLA. Check if you can get DLA for your child and how much you could be eligible for. Find out more

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

• Improving your home

  Improving your home Getting help with home improvements

• Before you claim JSA

  Information for before you claim JSA. Read our advice to check if you can get 'new style' JSA and how you can claim. Find out more

• Parental rights

  Information about parental rights. Check your parental rights at work and read information about parental bereavement leave and pay, what you're entitled

• Help with your JSA claim

  Get help with your JSA claim. Information about preparing for your interview, if a change affects your claim, if you can't keep your agreement and more