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• Using storage heaters and immersion heaters

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Check if you can get sick pay

  Who can and can’t get sick pay, what you can do if you're not getting the sick pay you might be eligible for and returning to work after illness or surgery.

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• Choosing your energy tariff

  Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems

• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas