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• Problems with services or traders

  Template letters for consumers if you have problems with services or traders. Get help writing a letter by using our templates if you're having problems

• Before you claim Pension Credit

  Overview and content list for before you claim pension credit. Get information and check if you can get pension credit and how to claim

• Getting visas for family members

  Overview and content list about getting visas for family members. Get information about extending or applying for your family visa

• While a debt relief order is in place

  Overview and content list for when a debt relief order is in place. Read information about what the process is when you have a debt relief order in place

• Creditors making you bankrupt

  Overview and content list for creditors making you bankrupt. Read our content for help and advice about creditors making you bankrupt

• Check if your smart meter should work in smart mode

  Check if your smart meter should work in smart mode This tool can tell you what type of smart meter you have in your home and if it should work in smart mode. It can’t tell you if it’s currently

• Before you claim Attendance Allowance

  Overview and content list for before you claim Attendance Allowance. Get information about what Attendance Allowance is and if you're entitled

• Asking the council to help you get repairs done

  Asking the council to help you get repairs done Ask the council to check if your rented home needs repairs If the council decide your landlord has to do repairs Ask the council for money or help to do

• Help with debt

  Get help to work out how much money you owe and which debts you should pay back first

• What rights are protected under the Human Rights Act?

  Overview and content list for rights are protected under the Human Rights Act