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• Check what kinds of behaviour are child abuse

  What is meant by the term 'child abuse'. There is no clear legal definition of ‘child abuse’ but there are laws to protect children from harm. Find out more

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you

• Check what benefits to claim if you’re sick or disabled

  Find out what benefits you should claim if you're sick or disabled. There are a few options and you should apply for the one that suits your circumstances best

• If you’re treated badly after using your employment rights

  Check what you can do if your employer treats you unfairly because you asserted your rights

• Check if you have the right to work in the UK

  Find out if you can work in the UK. Your right to work in the UK depends on your immigration status - this is also called your ‘leave

• Check your employment status

  Find out what your employment status is so you can understand how it affects your rights

• Interruptions to your water supply

  Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance