Search

• Letter to switch energy supplier if you have a prepayment meter

  Use this template letter to complain if your energy supplier won't let you switch because you have a prepayment meter

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams.

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Student loans

  Information about student loans and Career Development Loan, who can apply, how to apply and sources of further information

• Proving your right to live in the UK with the Windrush scheme

  Find out how to prove your right to live in the UK if you arrived before 1989 or your parents arrived before 1973

• Your debt management plan provider has closed

  What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away

• Check if your problem at work is discrimination

  Find out if your unfair treatment counts as illegal discrimination under the Equality Act

• Check what action you can take about discrimination

  Check what options you have if you’ve been discriminated against. Check if you should complain, or if you can go to court

• If the car you bought is still on hire purchase

  Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement

• Getting help from a motor trade association

  How to find out if a dealer is a member of a trade association and whether they can help you sort out a problem with a dealer