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• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• Switching from pre-settled to settled status

  How to switch from pre-settled to settled status - including how to know if you're eligible

• Check if the Benefit Cap will affect your Housing Benefit

  Check how much the benefit cap is and whether it will affect your housing benefit. The cap is a limit to the total amount of money you can get

• Getting a permanent right to live in the UK if you have a family visa

  Check if you can apply for indefinite leave if you already have a family visa

• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• Cancelling building or decorating work

  When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company

• Check if you can increase your income

  Check you’re getting all the money you’re entitled to - including benefits, grants from charities and the Household Support Fund scheme