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• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship.

• Maternity pay - what you're entitled to

  Find out whether you're entitled to statutory maternity pay, contractual maternity pay or Maternity Allowance

• If someone's harassed you in housing

  Find out if you can take action about harassment from someone involved in your housing

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Check your rights if you're an excluded occupier

  Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave

• If you can't pay your water bill

  What can happen when you owe your water company money and what you can do about it. Check what actions you can take

• If you're from Ukraine and your visa is ending

  Check if you can extend or switch your visa, and what to do if you can’t

• Repossession by your landlord's mortgage lender

  Check what happens if your landlord hasn't paid their mortgage. Check if you'll be evicted or if you have the right to stay