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• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Check if you can get Pension Credit

  Check if you can claim Pension Credit, a weekly benefit made up of 2 parts - Guarantee Credit and Savings Credit

• Reporting a hate crime or hate incident to the police

  Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• Taking action about discrimination in health and care services

  Check how to complain about discrimination by health and care services - including taking them to court

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract

• Switching your business to a new energy supplier

  How to switch your business energy supplier and what to do if you have problems with an energy broker

• Understanding your tenancy agreement

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement

• Q14 - coping with changes

  Help to fill in Q14: coping with changes for your ESA application. Find out what this means and how to correctly complete the question

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do