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• How much DLA you can get for your child

  You can get between £28.70 and £184.30 a week in Disability Living Allowance (DLA) to help look after a child who has a disability or health condition

• Using a food bank

  How to get emergency food from a food bank. You can get a referral or look for a food bank that you don't need a referral for, such as ones ran by a church

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Letter to complain to the council if your landlord hasn’t done repairs

  Letter from a private rented tenant to the local authority about the landlord's failure to make repairs

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• If you’re not happy with Royal Mail’s decision about compensation

  Check how to challenge Royal Mail’s decision about compensation for damaged, lost or delayed post