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• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare

• Paying child maintenance through the CMS

  Find out when you have to pay child maintenance, how much you'll have to pay and how to pay

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Dealing with a letter saying bailiffs will visit

  Find out how to stop bailiffs visiting, find out what you can do if the bailiffs haven’t given you correct information. Learn how to deal with your debt.

• Challenging what the CMS says you should pay

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed or you have special expenses

• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children

• How the scores are worked out

  We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out

• Deciding if a heat pump is right for you

  Find out if a heat pump is right for you and your home. Compare air source heat pumps and ground source heat pumps. Know how to get financial help like the BUS