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• Problem with building work, decorating or home improvements

  What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• If you want a refund for travel because of coronavirus

  Check what you can do if you’ve booked travel and you can't go because of coronavirus

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Choosing a personal pension

  Find out about who provides personal pensions and things to look out for when choosing one

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• If you struggle to get around and you got PIP before 28 June 2018

  The DWP has reviewed PIP claims for people with mental health conditions. Find out if you should have got more PIP

• Get help if you're being evicted

  Check what help you can get if you’re given a ‘section 21’ or ‘section 8’ eviction notice. Check if you can get money to help you find somewhere to live

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider