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Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee.
Interruptions to your water supply
Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong.
Getting paid less than minimum wage or living wage
Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're
Check if your landlord has to do repairs
Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself
Mortgages and secured loans
Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services
Disability discrimination in schools
Explains the duty of schools to make reasonable adjustments to allow disabled pupils to access and fully participate in education
Repossession by your landlord's mortgage lender
Check what happens if your landlord hasn't paid their mortgage. Check if you'll be evicted or if you have the right to stay
If your JSA has stopped or been reduced
What to do if your JSA has stopped or been reduced because of a sanction. Check what help you could get while your JSA has stopped