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• Move your gas or electricity meter

  What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost

• The Human Rights Act 1998

  Explains what the Human Rights Act 1998 is and how it protects the rights set out in the European Convention on Human Rights

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• Step 3: Check the type of discrimination

  To check if you’ve been discriminated against, you can check if you experienced a type of discrimination in the Equality Act 2010

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit