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• Appealing a parking ticket

  How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Switching your business to a new energy supplier

  How to switch your business energy supplier and what to do if you have problems with an energy broker

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow

• If your employer hasn’t paid you what they owe you

  Check what to do if your employer hasn’t paid you, has underpaid you, or has deducted money from your pay

• The Human Rights Act 1998

  Explains what the Human Rights Act 1998 is and how it protects the rights set out in the European Convention on Human Rights