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• Subletting without your landlord’s permission

  Check what might happen if you sublet your home unlawfully, including eviction. Check the extra risks if you have a council or housing association home

• Check you have the ‘right to reside’ for housing

  If you have pre-settled status or you’re waiting for a decision from the EU Settlement Scheme, check how to show you have the ‘right to reside

• Your debt management plan provider has closed

  What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away

• You might have to go to court as a witness

  What to do if you've been told you might have to go to court as a victim or witness including information on who'll contact you about the trial

• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit

• No money to pay creditors - letter

  Letter for when you have no money available to offer to your non-priority creditors

• Student housing - standards in halls

  Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint

• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund

• How to get a debt relief order

  Sets out the steps you need to follow in the process of applying for a debt relief order

• No money to pay creditors - joint letter

  Joint letter template for when you have no money available to offer to your non-priority creditors. This template is to be used for guidance