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• Getting your ESA decision after an assessment

  Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment

• Q6 - communicating (speaking, writing and typing)

  Help to fill in Q6: communicating (speaking, writing and typing) for your ESA application. Find out what this means and how to correctly complete the question

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you

• Your energy supplier has put its prices up

  When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises

• If you’re treated badly after using your employment rights

  Check what you can do if your employer treats you unfairly because you asserted your rights

• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Check what benefits to claim if you’re sick or disabled

  Find out what benefits you should claim if you're sick or disabled. There are a few options and you should apply for the one that suits your circumstances best

• Check what kinds of behaviour are child abuse

  What is meant by the term 'child abuse'. There is no clear legal definition of ‘child abuse’ but there are laws to protect children from harm. Find out more