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• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• Your circumstances have changed - debt relief orders

  Explains the types of change in your circumstances that you must report to the Official Receiver and what could happen if you do not report them

• Creditors still contacting you - debt relief orders

  Explains what to do if you are being chased for a debt covered by your debt relief order and the situations in which creditors are still allowed to contact you while the order is in place

• What you can do with your pension pot

  What options you have for accessing the money in your personal or workplace pension pot

• If you're going to be deported from the UK

  Your rights to appeal being deported from the UK and how to leave voluntarily

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from